As a result of GDPR having been activated on May 25th, 2018, European Union citizens have received new rights regarding their personal information. We try to follow these rights for non-EU customers as well.
Right of access to personal data
If you want further insight into the processing we do, you have the right to make a request for where we store data about you and what type etc. If explicitly requested, you can receive a copy of the actual data as well.
After repeated requests we have the right to charge an administrative fee.
Right to rectification of personal data
You have the right to have your erroneous personal data corrected, or to submit complementary information if something has been left out.
Right to erasure of personal data
Under some circumstances you have the right to have your personal information removed. But there can't be any legal obligation preventing us from doing so, i.e. we can't delete invoices with your personal information until 7 years after purchase.
Right to restriction of data processing
You have the right to restrict our processing of your personal information under some circumstances, for example while we rectify some personal data on you, or we're processing a request of erasure.
Right to data portability
You have the right to receive a copy of your personal data in a machine processable format.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint to your country's Data Protection Authority.
If you have any complaints or objections to our data processing or handling of personal data, please do contact us at firstname.lastname@example.org.